Accessibility Statement

Accessibility Statement – SMOOVEE

At SMOOVEE, we emphasize providing service to all customers, including people with various disabilities, across all sales and service channels.

The contact details of the Accessibility Coordinator are listed at the bottom of this page. You can reach out for any issue, suggestions for improvement, unresolved accessibility issues, or to receive assistance with ongoing services (Accessibility Center assistance is intended for customers with disabilities only).

Customer Service

There is a customer service center that provides assistance by phone.
For customers for whom phone service is not accessible, contact can be made via email at:
📧 hello@shopsmoovee.com

Additionally, on our website, you can check order status, service providers, inventory availability, service hours, and more via the WhatsApp icon located at the bottom right of the site.

Website Accessibility

SMOOVEE is committed to offering accessible service to all users, including individuals with disabilities.
We make considerable efforts to make as many pages accessible as possible and to implement accessibility processes to ensure a high-quality and available experience.

A floating accessibility menu appears on the bottom right of the site. It is accessible from any page and includes tools such as:

Using the accessibility tool:

Our site uses the Enable accessibility plugin to improve access for users with disabilities.

Menu functions include:

  • Adapting the site for assistive devices and technologies

  • Keyboard navigation between links

  • Disabling blinking or moving elements

  • Enabling monochrome (black and white) for color blindness

  • Sepia mode (brown tone)

  • High contrast mode

  • Black and yellow mode

  • Color inversion

  • Emphasizing all headers on the site

  • Highlighting all links on the site

  • Displaying image alt text on hover

  • Constant display of image descriptions

  • Disabling readable font

  • Increasing/decreasing font sizes

  • Zooming the entire page up to ~200% or down to ~70%

  • Enlarging the cursor / changing to black

  • Reading mode

  • Accessibility statement display

  • Reset button

  • Feedback submission

  • Language change for the toolbar and statement

Useful keyboard shortcuts:

  • Esc – Open/close the accessibility toolbar

  • Ctrl + – Increase font size

  • Ctrl – – Decrease font size

  • Ctrl 0 – Reset to default size

  • Spacebar – Scroll down

  • F11 – Full screen toggle

Clarification:

We are fully committed to making our site accessible to all users, regardless of ability.
This site is mostly accessible to the general public, and we continue striving to improve its accessibility to the highest standard.

There may be some elements that are not yet accessible due to technical limitations. If you encounter any difficulty using or browsing the site, we sincerely apologize and would greatly appreciate your feedback.